What They Do
PatientPoint is on a mission to empower better health, and that goal is at the core of everything we do. Our digital solutions impact 750 million patient visits every year, helping drive better health outcomes that enable people to live longer, healthier lives. Join the point-of-care industry leader and do meaningful work in an environment built on The PatientPoint Way – focused, accountable, customer-centric, trust and systems thinking.
Core Values
The “PatientPoint Way” is how we live our Values in service to our clients, providers, industry and teams. Our core values are:
We stay FOCUSED
Prioritize tradeoffs to stay on course to the North Star and mutually agreed to priorities
Don't overpromise and only say yes when we are sure we can deliver
Empower and encourage people to say no
We stand for ACCOUNTABILITY
Do what we say we will do when we said we would do it...consistently
Have honest conversations directly with each other and make tough decisions
Admit and learn from our mistakes and grow (we don’t make the same mistakes twice)
We are CUSTOMER CENTRIC
Committed to delivering results for our clients and providers
Proactive versus reactive—we lead our customers and are out in front
Innovate quickly and stay ahead
Respond quickly to customer needs
We lead with TRUST
Prioritize building trusting relationships with each other as well as our clients and providers
Transparent and forthcoming thought partners
Trust people to make the decisions they own (we have clear decision rights)
Delegate confidently
We value SYSTEMS THINKING
Critical thinking—connecting dots, asking why, looking for multiple sources of data
Understanding our impact on others and the holistic impact
Think through trade-offs and creative alternatives
Focus on driving consistency and repeatability versus one-off or episodic thinking and work
“We” versus “me” and “my”
Culture
PatientPoint fosters a welcoming and inclusive culture where a close-knit, diverse team supports one another and their communities. As a team, we believe in winning together, and this sense of belonging empowers everyone to do their best work. Our people-centered approach to growth ensures that employees can develop their career goals, achieve new levels of performance, and be rewarded for their efforts through thorough onboarding, continuous learning opportunities, and supportive career growth. We embrace entrepreneurial and innovative thinking, encouraging employees to challenge the status quo and share new ideas that directly impact health outcomes. Collaboration is at the core of our operations, with a top-down commitment to open-minded, entrepreneurial thinking. At PatientPoint, we are driven by a mission to advance the point-of-care and healthcare industries, making every doctor-patient engagement better. Your work here will support health education and improve outcomes for patients, providers, and sponsors.
Why You Should Apply
Join PatientPoint to be part of a dynamic team committed to empower better health. As a leading digital health company, we innovate to positively impact patient behaviors. Our purpose-driven approach offers an inspirational career opportunity where you can contribute to improving health outcomes for millions of patients nationwide.
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