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Day in the Life at PatientPoint - Megan Keithly, Director of Provider Solutions


My name is Meghan Keithly, and I'm the Director of Provider Solutions at PatientPoint. In my role, I focus on building strong relationships with clients and healthcare professionals, identifying new opportunities, and presenting innovative solutions that improve patient engagement. Every day is hands-on and dynamic, as I navigate challenges and strive to hit our sales targets. It’s a fun, fast-paced environment that keeps me on my toes, and I genuinely love every moment of it.


One of the things I truly appreciate about PatientPoint is the company culture. It’s vibrant, collaborative, and combines fun with a competitive edge. We’re encouraged to share ideas and celebrate wins, big or small. The atmosphere is highly motivating, with a strong focus on growth and innovation. It’s a place where you can thrive both personally and professionally. For example, our regional meetings are filled with team bonding activities, while our national sales meetings bring everyone together to celebrate successes and recharge for the challenges ahead. It all contributes to an energetic workplace where every day feels like a fresh opportunity.



My daily routine starts with Salesforce, tracking leads and organizing my schedule before heading out to meet clients in the field. Building relationships with healthcare providers is a big part of what I do, and I thrive on connecting with people and helping them discover how our solutions can benefit their patients. I also conduct onboarding calls to make sure everyone is getting the most out of what we offer. It’s a busy, but incredibly fulfilling routine, and I enjoy every minute of it.


Of course, with the ever-changing landscape of healthcare, staying up to date with new regulations and technologies can be a challenge. Every client has different needs and expectations, so there’s a lot of variety in the work I do. Balancing time between fieldwork and administrative tasks can feel like a juggling act at times, but it’s all part of the ride. These challenges only make the successes that much sweeter.


Recently, one of the highlights of my career was establishing a partnership with Southern Eye Group. This collaboration allowed us to expand our reach in the eye care sector and showcase how our solutions can improve patient care. Working closely with their team was a rewarding experience, and it’s been amazing to see the positive impact we’re making in the community.


What I love most about working at PatientPoint is watching newer sales reps grow and develop. It’s incredibly fulfilling to mentor them and see their success unfold. I also enjoy the camaraderie I have with my manager, who never fails to make me laugh and makes me feel like a truly valued part of the team. The relationships I’ve built both inside and outside of the organization are what make this place special for me.


PatientPoint also understands the importance of work-life balance. They offer flexible schedules, generous paid time off, and wellness initiatives that prioritize both mental and physical health. Personally, this has allowed me to pursue my passion for training and competing in triathlons. Being able to balance my career with my personal goals has been incredibly fulfilling.



If I could give advice to anyone considering a role at PatientPoint, it would be to dive in headfirst! It’s a fast-paced and competitive environment, but the rewards are worth it. You’ll build fantastic relationships, and the sense of accomplishment you get from the successes is amazing. Looking back, joining this team was one of the best decisions I’ve ever made. Working at PatientPoint has not only deepened my understanding of sales but has also made a positive impact on my personal life. It’s a journey I’m proud to be on every day.



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